“Speaking up and reporting misconduct at MassMutual is an integral part of how we protect our policyowners, customers, employees, and our reputation. It is also how we maintain one of our greatest strengths, integrity. It’s everyone’s responsibility to make decisions based on our Core Values and doing the right thing.”
— BRAD LUCIDO,
CHIEF COMPLIANCE & ETHICS OFFICER
We all have an obligation to “Speak Up” and report compliance, ethics or risk issues. By addressing our concerns promptly and appropriately, we can minimize the potential negative impact on MassMutual and us and help identify issues that can improve our operations and performance. You are encouraged to “speak up” and utilize one of our numerous reporting channels.
The Compliance & Ethics Reporting Hotline provides a reporting channel in cases where we may not be comfortable discussing the issue in person or where we may prefer to raise the issue or concern anonymously. The Hotline is administered by an independent third party vendor. We can reach the Hotline twenty-four hours a day, seven days a week by calling 1-800-422-1381 or via the web at www.MassMutual.com/ethics.