Ethical Decisions

Making Ethical Decisions

When we are unsure how to handle a situation or question whether something is the right thing to do, we should consider the following questions:

Is my decision or action consistent with the standards in the Code of Conduct, company policies, and legal requirements?

Proceed to the next question

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

Is my decision or action consistent with MassMutual’s Core Values?

Proceed to the next question

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

Does the situation or proposed action feel right?

Proceed to the next question

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

Would my decision or action be the right thing to do for MassMutual, its customers, employees, or others?

Proceed to the next question

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

Would I feel comfortable explaining my decision or action to others?

Proceed to the next question

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

Would I feel comfortable if my decision or action became public?

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline

If the answer to any of these questions is no or you are not sure, seek guidance from one of the following reporting channels:

  • Your manager or another manager within the reporting chain
  • Employee Relations
  • Compliance & Ethics Department
  • Law
  • Enterprise Risk Management
  • Compliance & Ethics Reporting Hotline
Keep Reading

Acting Ethically and with Integrity

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